About Company
Career.zycto is a dynamic and forward-thinking recruitment firm dedicated to connecting top-tier talent with innovative companies across various sectors. We pride ourselves on fostering a collaborative and inclusive work environment where every team member is valued and empowered to excel. For a Front Office Coordinator, this means being the vital first impression, a central figure who ensures our operations run seamlessly. We believe in providing the tools and support necessary for you to shine, making every interaction a testament to our professionalism and commitment to excellence. Join us and be the welcoming face of a company that truly makes a difference in people’s careers.
Job Description
We are actively seeking a highly organised, enthusiastic, and customer-focused Front Office Coordinator to join our vibrant team in York. As the welcoming face and first point of contact for Career.zycto, you will play a pivotal role in creating a positive and professional impression for all visitors, clients, and candidates. This is more than just an administrative position; it’s an opportunity to be at the heart of our operations, ensuring the smooth and efficient running of our bustling office environment.
Your day-to-day will be dynamic and varied, encompassing everything from managing our busy reception area to providing essential administrative support that underpins our recruitment success. You will be instrumental in maintaining an organised and welcoming office, handling communications with grace, and assisting our recruitment consultants with various tasks. We are looking for someone who takes initiative, anticipates needs, and possesses an unwavering commitment to delivering exceptional service. This role is crucial to our brand image and operational efficiency, requiring a proactive individual with excellent interpersonal skills and a keen eye for detail.
At Career.zycto, we understand that a strong front office is the backbone of our client and candidate experience. You will be entrusted with responsibilities that directly impact our reputation and operational flow, making you an indispensable part of our team. If you are passionate about creating an outstanding first impression, enjoy a fast-paced environment, and are eager to contribute to a company that helps shape careers, we encourage you to apply. This full-time position offers a fantastic opportunity for an individual looking to develop their administrative and customer service expertise within a supportive and professional setting.
Key Responsibilities
- Warmly greet and welcome all visitors, clients, and candidates to the office, ensuring a positive first impression.
- Manage incoming calls, directing them appropriately, taking messages accurately, and handling general enquiries with professionalism.
- Maintain the reception area and common spaces, ensuring they are tidy, presentable, and well-stocked at all times.
- Schedule and coordinate meetings, interviews, and appointments, managing room bookings and ensuring all necessary preparations are made.
- Handle incoming and outgoing mail, couriers, and deliveries efficiently.
- Provide comprehensive administrative support to the recruitment team, including data entry, filing, document preparation, and database management.
- Assist with office supplies inventory, placing orders and ensuring adequate stock levels.
- Coordinate travel arrangements and accommodation for staff and candidates as required.
- Manage basic office equipment troubleshooting and liaise with external vendors for repairs and maintenance.
- Contribute to a positive and collaborative office culture, assisting colleagues where necessary to ensure overall team success.
Required Skills
- Proven experience in a front office, reception, or administrative support role.
- Exceptional verbal and written communication skills with a professional telephone manner.
- Strong organisational abilities and meticulous attention to detail.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
- Ability to multitask, prioritise effectively, and work efficiently in a fast-paced environment.
- A proactive approach to problem-solving and excellent interpersonal skills.
- Demonstrated ability to maintain confidentiality and handle sensitive information with discretion.
- A genuine passion for providing outstanding customer service.
Preferred Qualifications
- Previous experience working within a recruitment agency or HR department.
- Familiarity with CRM systems or applicant tracking software (ATS).
- Experience in event coordination or meeting management.
- A relevant qualification in business administration or office management.
Perks & Benefits
- Competitive annual salary and performance-based incentives.
- Generous paid time off and bank holidays.
- Comprehensive health and wellness benefits package.
- Opportunities for professional development and career progression.
- A vibrant, supportive, and collaborative team culture.
- Modern office environment located in the heart of York.
- Company-sponsored social events and team-building activities.
How to Apply
If you are ready to be the welcoming face of Career.zycto and contribute to a thriving team, we invite you to apply! Please click on the application link below to submit your CV and a cover letter outlining your suitability for this exciting role. We look forward to hearing from you.
