About Company
Join a dynamic team at the forefront of public service administration. Career.zycto is dedicated to fostering environments where meticulous record-keeping and robust information management are paramount to operational success. As a Registry Officer, you’ll find a supportive culture valuing precision, compliance, and continuous improvement. We empower our staff to manage critical data with integrity, contributing directly to effective public service delivery within the Islington community. Your expertise in maintaining structured information systems will be highly valued here, making Career.zycto an excellent place to grow your career in public sector administration.
Job Description
Career.zycto is seeking a highly organised and detail-oriented Registry Officer to join our dedicated public sector team in Islington, London. This full-time, on-site role is crucial for maintaining the integrity, security, and accessibility of vital records and information within our administrative framework. As a Registry Officer, you will be instrumental in ensuring compliance with relevant data protection regulations and public sector guidelines, contributing significantly to the smooth and transparent operation of our services. You will manage incoming and outgoing correspondence, meticulously categorise documents, and oversee document lifecycle management from creation to archiving or destruction. This position demands a proactive approach to information governance, strong administrative capabilities, and a commitment to upholding the highest standards of accuracy. You will support various departments by providing timely access to information, assisting with audits, and implementing best practices in records management. The successful candidate will demonstrate excellent communication skills, an ability to work independently and collaboratively, and a keen eye for detail that ensures no critical information is overlooked. This is an excellent opportunity for an individual with a passion for public service and a proven track record in records administration to make a tangible impact within a supportive and professional environment.
Key Responsibilities
- Manage and maintain physical and electronic records, ensuring their accuracy, security, and accessibility in accordance with public sector guidelines.
- Process incoming and outgoing mail, documents, and correspondence, ensuring proper logging, distribution, and filing.
- Implement and adhere to records management policies and procedures, including retention schedules and disposal protocols.
- Assist with information requests and Freedom of Information (FOI) requests, ensuring timely and compliant responses.
- Support internal and external audits by providing necessary documentation and information.
- Operate and maintain registry systems, databases, and software solutions for efficient records management.
- Provide guidance and support to staff on records management best practices and compliance requirements.
- Identify and implement improvements to registry processes to enhance efficiency and effectiveness.
- Ensure data protection (e.g., GDPR) and confidentiality standards are consistently met across all records.
- Prepare reports and statistics related to records management activities.
Required Skills
- Proven experience (2-3 years) in a registry, records management, or administrative role, preferably within the public sector.
- Strong understanding of data protection regulations (e.g., GDPR) and public sector information management guidelines.
- Exceptional organisational skills and meticulous attention to detail.
- Proficiency in using electronic document management systems (EDMS) and standard office software (MS Office Suite, especially Word, Excel, Outlook).
- Excellent written and verbal communication skills, with the ability to articulate complex information clearly.
- Ability to handle sensitive and confidential information with the utmost discretion and integrity.
- Demonstrated ability to work independently, manage time effectively, and prioritise tasks in a fast-paced environment.
- Problem-solving skills and a proactive, solutions-oriented approach to task management and process improvement.
Preferred Qualifications
- A relevant qualification in Information Management, Library Science, Archiving, Business Administration, or a related field.
- Experience with specific public sector document management systems or bespoke CRM solutions.
- Knowledge of local government or specific public sector operational procedures and legislative frameworks.
- Project management experience related to records digitisation initiatives or system implementation and upgrades.
Perks & Benefits
- Competitive annual salary and enrolment in a robust public sector pension scheme.
- Generous annual leave allowance plus national bank holidays.
- Extensive opportunities for professional development, continuous training, and career progression within the public sector.
- A supportive, inclusive, and collaborative work environment that values every team member's contribution.
- Access to a comprehensive employee assistance program and various wellbeing initiatives.
- Access to discounted public transport schemes (e.g., Cycle to Work) and other local discounts.
- Central Islington location with excellent transport links, making commuting convenient.
How to Apply
Interested candidates are invited to submit their application by clicking the link below. Please ensure your CV and a compelling cover letter, outlining your suitability for the Registry Officer role and relevant experience in public sector administration and records management, are attached. We look forward to hearing from you and learning how you can contribute to our dedicated team.
