About Company
Career.zycto offers a unique opportunity for dedicated leaders in residential care. We pride ourselves on fostering environments where both residents and staff thrive, promoting person-centred care with integrity and innovation. For an Assistant Manager Lead, this means a supportive culture, professional growth, and the chance to genuinely impact lives daily. Join a team where your leadership is valued, your input shapes our services, and your passion for care finds its true purpose. We empower our staff to excel, providing resources and mentorship within a collaborative setting. Your commitment to exceptional care is our greatest asset.
Job Description
Are you a compassionate and experienced care professional ready to take on a leadership role that offers flexibility and significant impact? Career.zycto is seeking a dedicated Residential Care Assistant Manager Lead to join our vibrant team in Ealing, London. This pivotal role involves supporting the Care Manager in the day-to-day operations of our residential facility, ensuring the highest standards of care and support are consistently delivered to our residents. You will be instrumental in creating a nurturing and stimulating environment, championing person-centred care principles, and fostering a culture of dignity, respect, and independence.
As the Assistant Manager Lead, you will play a crucial part in team supervision, development, and scheduling, ensuring that our staff are well-equipped and motivated to provide outstanding service. This position requires someone who is proactive, an excellent communicator, and possesses a strong understanding of CQC regulations and best practices within the residential care sector. We value flexibility and offer a schedule that aims to accommodate work-life balance while meeting the needs of our residents and service. If you are passionate about making a tangible difference in the lives of vulnerable adults and are looking for a role where your leadership skills can truly shine, we encourage you to apply. This is more than just a job; it’s an opportunity to shape lives and contribute to a leading care provider dedicated to excellence.
Key Responsibilities
- Assist the Registered Manager in the overall management and smooth running of the residential care home.
- Lead and supervise care staff, including rostering, performance management, and ongoing professional development.
- Ensure the delivery of high-quality, person-centred care that respects the dignity, privacy, and choices of residents.
- Support residents with daily living activities, medication administration, and personal care as required, adhering to care plans.
- Maintain accurate and up-to-date care records, reports, and administrative documentation.
- Implement and monitor care plans, ensuring they are regularly reviewed and updated in consultation with residents and their families.
- Ensure compliance with all CQC regulations, safeguarding policies, and company procedures.
- Act as a point of contact for residents, families, and external professionals in the absence of the Registered Manager.
- Conduct regular quality assurance checks and contribute to continuous service improvement initiatives.
- Participate in on-call duties and provide cover during staff shortages, demonstrating commitment to flexible working.
Required Skills
- NVQ Level 3 in Health & Social Care (or equivalent)
- Minimum 4 years of experience in a residential care setting, with at least 2 years in a supervisory or leadership role
- Thorough understanding of CQC regulations and care standards
- Excellent communication, interpersonal, and leadership skills
- Proficiency in care planning, risk assessment, and record-keeping
- Ability to work effectively under pressure and manage challenging situations with empathy
- Demonstrated ability to inspire, motivate, and develop a care team
- Strong IT literacy for administrative tasks and care management software
Preferred Qualifications
- NVQ Level 5 in Leadership and Management for Health and Social Care (or working towards)
- Experience with mental health or dementia care
- First Aid at Work certification
- Knowledge of local community resources and services in Ealing
Perks & Benefits
- Competitive salary with opportunities for progression
- Flexible working schedule options to support work-life balance
- Comprehensive induction and ongoing professional development training
- Generous holiday allowance
- Pension scheme contributions
- Supportive and collaborative team environment
- Access to employee assistance program
- Free on-site parking
How to Apply
To seize this fulfilling opportunity and join a team dedicated to exceptional care, please click on the application link below. We look forward to reviewing your application.
