About Company
Join a rapidly expanding financial consultancy where precision and client satisfaction drive our success. At Career.zycto, we empower businesses across diverse sectors with expert financial guidance, ensuring robust cash flow and impeccable ledger management. For a Credit Controller, this means a dynamic environment where your meticulous attention to detail and negotiation prowess directly contribute to our clients’ financial health and our firm’s reputation. We foster a collaborative culture that values proactive problem-solving and continuous professional growth, making it an ideal place to hone your skills and make a tangible impact.
Job Description
Career.zycto is seeking a highly motivated and experienced Credit Controller to join our dedicated finance team. This full-time position is crucial for maintaining healthy cash flow and ensuring timely collection of outstanding debts across our diverse client portfolio. You will play a pivotal role in managing the sales ledger, building strong relationships with clients, and implementing effective credit control strategies.
As a Credit Controller, you will be responsible for a portfolio of accounts, ensuring invoices are paid within agreed terms, and proactively resolving any payment queries. This role demands a keen eye for detail, excellent communication skills, and a methodical approach to problem-solving. You will be instrumental in identifying potential risks, negotiating payment plans, and escalating overdue accounts when necessary, all whilst adhering to company policies and legal guidelines. We are looking for an individual who thrives in a fast-paced environment, can manage multiple priorities, and demonstrates a strong commitment to achieving targets. If you are a proactive individual with a proven track record in credit control and are looking for an opportunity to contribute significantly to a growing firm, we encourage you to apply. You will benefit from a supportive team environment, opportunities for professional development, and the chance to make a real difference to our financial operations and client satisfaction.
Key Responsibilities
- Manage a portfolio of customer accounts, ensuring timely collection of outstanding debts.
- Proactively contact clients via phone, email, and letter to chase overdue payments.
- Investigate and resolve payment queries and discrepancies in a professional and efficient manner.
- Reconcile customer accounts and process credit notes as required.
- Build and maintain strong, positive relationships with clients to facilitate smooth payment processes.
- Assess credit risk for new and existing customers and recommend appropriate credit limits.
- Prepare regular reports on aged debt, collections forecasts, and debtor days.
- Negotiate payment plans and monitor adherence to agreed terms.
- Escalate problematic accounts to management and assist with legal action if necessary.
- Ensure compliance with company credit policies and relevant financial regulations.
- Work collaboratively with the sales and operations teams to resolve customer issues.
- Process and post incoming payments accurately and in a timely fashion.
Required Skills
- Minimum of 3 years' experience in a dedicated Credit Control role.
- Proven track record of successfully managing a sales ledger and achieving collection targets.
- Excellent communication, negotiation, and interpersonal skills.
- Strong attention to detail and accuracy.
- Proficiency in Microsoft Office Suite, particularly Excel.
- Ability to work independently and as part of a team.
- Demonstrated ability to manage and prioritise a busy workload.
- Sound understanding of accounting principles relating to accounts receivable.
Preferred Qualifications
- Professional qualification in Credit Management (e.g., CICM) or working towards one.
- Experience with accounting software (e.g., Xero, Sage, QuickBooks).
- Knowledge of relevant legal frameworks pertaining to debt collection in the UK.
- Previous experience in a financial consultancy or professional services environment.
Perks & Benefits
- Competitive salary and performance-based bonuses.
- Generous holiday allowance.
- Company pension scheme.
- Opportunities for professional development and training.
- Supportive and collaborative work environment.
- Modern office facilities.
- Free on-site parking.
- Employee assistance program.
How to Apply
To apply for this exciting opportunity, please click on the application link below. Submit your comprehensive CV along with a cover letter detailing your relevant experience and why you are the ideal candidate for this Credit Controller position at Career.zycto.
