Insurance Broker Assistant – Immediate Start

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🏢 Career.zycto📍 Namapa Sede, Erati💼 Full-Time💻 On-site🏭 Insurance Services💰 30,000 - 45,000 MZN per month

About Company

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At Career.zycto, we are more than just a recruitment firm; we are architects of professional journeys, connecting driven individuals with opportunities that truly matter. For an aspiring Insurance Broker Assistant, our dynamic environment offers an unparalleled starting point. We pride ourselves on partnering with leading insurance entities, ensuring our candidates step into roles where their potential is recognized and nurtured from day one. Here, you won’t just fill a position; you’ll embark on a career path, supported by a team committed to your growth and success within the vibrant insurance sector. We champion continuous learning and professional development for all our placed professionals.

Job Description

Are you a proactive, detail-oriented individual looking to launch a rewarding career in the insurance industry? Career.zycto is seeking a highly motivated and enthusiastic Insurance Broker Assistant to join our dynamic team in Namapa Sede, Erati, for an immediate start. This isn’t just an administrative role; it’s a foundational opportunity to immerse yourself in the fast-paced world of insurance brokerage, learn from seasoned professionals, and become an indispensable part of our client-focused operations.

In this pivotal position, you will be the backbone of our brokerage team, providing essential support that ensures seamless service delivery and client satisfaction. You will work closely with experienced insurance brokers, assisting them in managing client portfolios, preparing crucial documentation, and responding to client inquiries with speed and professionalism. Your daily tasks will range from data entry and maintaining accurate client records to researching policy options and coordinating meetings. We are looking for someone eager to absorb knowledge, contribute meaningfully from day one, and grow alongside a supportive team dedicated to excellence.

The insurance sector is complex and ever-evolving, offering diverse challenges and immense opportunities for professional development. As an Insurance Broker Assistant, you will gain hands-on experience across various insurance lines, including property, casualty, life, and health. This role is perfect for someone who thrives on learning, enjoys problem-solving, and possesses strong organizational skills. You will play a crucial role in preparing proposals, processing new business applications, handling renewals, and ensuring compliance with regulatory standards. Effective communication, both written and verbal, will be key as you interact with clients, underwriters, and other stakeholders.

Career.zycto is committed to fostering a collaborative and inclusive work environment where every team member is valued and empowered to reach their full potential. We understand that our success is built on the strength of our people. For an Insurance Broker Assistant, this means access to continuous training, mentorship, and a clear pathway for career advancement within the insurance domain. If you are passionate about customer service, possess an analytical mindset, and are ready to take on a challenging yet rewarding role with immediate impact, we encourage you to apply. Join us and help shape the future of insurance services in Namapa Sede, delivering exceptional value to our clients and making a tangible difference every day.

Key Responsibilities

  • Provide administrative and clerical support to insurance brokers.
  • Prepare insurance quotes, proposals, and policy summaries.
  • Maintain accurate client records and update policy information in the database.
  • Assist with processing new business applications, policy renewals, and endorsements.
  • Communicate with clients via phone, email, and in-person to address inquiries and provide information.
  • Liaise with insurance carriers and underwriters to obtain necessary information and facilitate policy issuance.
  • Manage and organize broker schedules, appointments, and client meetings.
  • Conduct research on various insurance products and market trends.
  • Ensure compliance with company policies, industry regulations, and ethical standards.
  • Support the resolution of client issues and claims processing as needed.

Required Skills

  • High school diploma or equivalent.
  • Proven administrative or office support experience (at least 6 months).
  • Excellent organizational and time management skills.
  • Strong verbal and written communication abilities.
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
  • Demonstrated attention to detail and accuracy.
  • Ability to work effectively in a fast-paced environment and manage multiple tasks.
  • Strong interpersonal skills and a customer-focused approach.

Preferred Qualifications

  • Post-secondary education in business administration or a related field.
  • Prior experience in the insurance, financial services, or customer service industry.
  • Familiarity with insurance management software.
  • Knowledge of local insurance market regulations.
  • Fluency in Portuguese and Emakhuwa is an asset.

Perks & Benefits

  • Competitive salary package.
  • Opportunity for professional growth and career advancement within the insurance sector.
  • Comprehensive training and mentorship programs.
  • Supportive and collaborative work environment.
  • Health and wellness benefits.
  • Paid time off and public holidays.

How to Apply

Interested candidates are invited to submit their application, including a resume and cover letter, detailing their relevant experience and why they are a great fit for this role. Please ensure your application highlights your administrative skills and enthusiasm for the insurance industry. Click on the link below to apply for the job.

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